Most Orders placed prior to 4 PM EST Sunday through through Thursday will be shipped from our warehouse by 5 PM the next day. There are occasions when we run out of stock of certain merchandise so please allow up to 9 business days for delivery. Weekend orders will be shipped on Monday.

Phone Ordering

Phone Orders may be placed between 9:30 - 5:30 EST Monday Through Friday. Please call 1-877-890-7677 to place an order by phone.

Online Ordering

Ordering is easy! Just fill your Shopping Basket. The hit the ready to checkout button and follow the steps. Once your credit card is validated, an order confirmation will be sent via e-mail. An E-mail will be sent with the tracking information once it is sent.

Order Tracking

When you place an order at Fashionablecanes.com, we issue you a Order number on screen and via e-mail. Use this number and the name of the purchaser if you call or write to us about your order.

Gifts with Purchase

When a free gift is given with a purchase this gift must be returned in order to receive a full credit.

Gift Certificates

Treat your loved ones with an Fashionablecanes.com gift certificate! They come in denominations of $25, $50, $100 and $500, and they're good towards any purchase made at Fashionablecanes. Your gift certificate will be sent through an E-mail via an attachment to the recipient. Make sure you have the exact e-mail address of the recipient to ensure speedy delivery. To Purchase your gift certificate click here to go to the gift certificate page. Gift certificates must be redeemed through our website, www.fashionablecanes.com. They cannot be redeemed anywhere else. Recipient must place the order by telephone to give the certificate #. Gift certificates are good for up to the value of the certificate; any purchase over the amount of the gift certificate must be paid by the recipient with a credit card. Any remaining balance left over after purchase with the gift certificate will be credited to the recipient's fashionablecanes.com gift certificate account balance for future use. It cannot be credited to a credit card. Recipient must retain the code provided on the gift certificate at time of receipt; if this code is lost, Fashionablecanes.com cannot be responsible for replacing the value of the gift certificate.

Applying Your Code

Discount codes are gifts from Fashionablecanes.com. A Discount Code can be applied only once. An Code can be applied only once by any one user, but you can pass the code along to your friends and family. You may apply multiple gift certificates toward the same order. You can also apply a gift certificate in combination with an Discount code. Just give the Discount code to the customer service representative. You may only apply one discount code per order. Even if you have more than one kind of bonus code, only the first one you enter will apply to your order, so choose carefully. Check your certificate to see whether your fashionablecanes.com code applies site-wide, or to a particular brand or product Discount codes cannot be applied toward shipping/handling, or taxes.

When you shop at fashionablecanes.com We have almost everything in stock and almost always ship out the same day (monday - Friday)! You can feel secure ordering from us because we have been in business for over 8 years and subject ourselves to an independent customer survey company Bizrate.
Fashionablecanes has an Outstanding rating by over 2500 people (click to see)

NOTE: YOU WILL RECEIVE AN EMAIL THE FROM US WITH YOUR UPS TRACKING NUMBER WHEN WE PRINT THE LABEL. PLEASE CHECK YOUR EMAIL ACCOUNT THAT YOU USED ON THE ORDER FOR TRACKING INFORMATION. SO, IF YOU ORDER ON FRIDAY NIGHT, YOU WILL GET A TRACKING NUMBER SOMETIME DURING THE DAY ON MONDAY.

Security

Ordering from Fashionablecanes.com is safe and secure. From the moment you enter our Shopping Basket or click on Checkout, you are on a secure server, using what is called SSL (secure socket layer) technology. When you see the blue key or a closed lock at the bottom of your screen, you can purchase items with confidence. We use the highest bit encryption with SSL at 128 bits. Your credit cards are encrypted when they are transmitted to us and are stored in a secure environment. Your credit card also provides you with important consumer protections that safeguard your online purchases and limit your liability.

Privacy Policy

We take your (and our!) privacy seriously. Fashionablecanes.com respects your privacy. The information that is collected about you is used to process orders and is not used for anything else. We will never sell, rent, or give away your name, e-mail, or address to anyone.

Credit Cards

We accept Visa, Master Card, American Express, and Discover and Paypal.

Money Orders

Money Orders are accepted. Please enter a contact phone number with your order if you choose this payment type.

Paypal

Paypal is excepted please follow through with all the steps at the Paypal checkout to place a complete order.

Gift Certificates

Treat your loved ones with an Fashionablecanes.com gift certificate! They come in denominations of $25, $50, $100 and $500, and they're good towards any purchase made at Fashionablecanes. Your gift certificate will be sent through an E-mail via an attachment to the recipient. Make sure you have the exact e-mail address of the recipient to ensure speedy delivery. To Purchase your gift certificate click here to go to the gift certificate page. Gift certificates must be redeemed through our website, www.fashionablecanes.com. They cannot be redeemed anywhere else. Recipient must place the order by telephone to give the certificate #. Gift certificates are good for up to the value of the certificate; any purchase over the amount of the gift certificate must be paid by the recipient with a credit card. Any remaining balance left over after purchase with the gift certificate will be credited to the recipient's fashionablecanes.com gift certificate account balance for future use. It cannot be credited to a credit card. Recipient must retain the code provided on the gift certificate at time of receipt; if this code is lost, Fashionablecanes.com cannot be responsible for replacing the value of the gift certificate.

Gifts Return Policy

We are happy to accept returns of gifts! We can either credit the gift purchaser's credit card, or issue the credit to the gift recipient, good for future purchases at our site. However, we cannot issue credit to the credit card of a gift recipient. We do not issue cash refunds.

Gifts - Receipts

If your purchase is a gift you can choose not to send a receipt with the purchase. Just reply to the e-mail confirmation with NO RECEIPT in the subject line and no invoice will be sent with the package.

Return Policy General

We hope you love everything you buy at Fashionablecanes.com. If you're not satisfied for any reason, you can return the product for a full refund of the purchase price within 30 days of delivery as long as it is in a new condition and has not been modified. A cane that has been shortened from its original manufactured size qualifies as an item that has been modified. We'll issue a refund directly to your credit card for the purchase price (including tax, if any) of the product. We do not issue cash refunds. After 30 days items may not be returned. If the purchase price of any item(s) is over $250 or the item has been custom sized there is a 30% restocking fee. If you received free shipping on your order and your order is returned a shipping fee will be applied at $8.50.

To return an item, you must call Fashionablecanes.com Customer Service at 1.877.890.7677 or e-mail us at orders@fashionablecanes.com to receive a Return Merchandise Authorization (RMA) code for your return. Sorry, but any returned item not accompanied by an official RMA code can not be accepted. Please write the RMA code on the returned portion of the original packing slip and on the shipping return label. Please take a minute to tell us why you're not happy with the product-we want to know! Returned items must be new and unworn, and in the same condition as they were sent. We are not obligated to accept returns if the item is worn or used.

Warranty

All items are covered for a 6 months warranty against manufacturers defects. An item that has been dropped on the ground will not be covered under this warranty. All items will be inspected from us and we will determine if the item is broken from a manufacturers defect. If the item has been broken from a manufacturers defect we will replace item. Refunds will not be given for broken items. If something is broken or damaged and there is a visible mark from falling on the ground this damage will not be covered under warranty.

Return Policy Gifts

We are happy to accept returns of gifts! We can either credit the gift purchaser's credit card, or issue Fashionablecanes.com credit to the gift recipient, good for future purchases at our site. However, we cannot issue credit to the credit card of a gift recipient only to the original purchaser. We do not issue cash refunds

How to Find Products

You may use the search box to find products or take the tour from the home page through each category.

How to Order

Ordering is easy! Just fill your Shopping Basket. The hit the ready to checkout button and follow the steps. Once your credit card is validated, an order confirmation will be sent via e-mail. An E-mail will be sent with the tracking information once it is sent. You may also place your order by phone from Monday - Friday 9:30 - 5:30 EST.